Privacy Policy

Last updated: August 9, 2025

BotBridge Solutions operates a WhatsApp chatbot service, "UPC Chat". This privacy policy explains how we collect, use, and protect your information when you interact with our WhatsApp bot.

Information We Collect:

When you send messages to our WhatsApp bot, we collect:

- Your phone number

- Messages you send to us

- Message timestamps

- Basic device information provided by WhatsApp

How We Use Your Information:

- To respond to your inquiries through the chatbot

- To improve our chatbot service

- To provide customer support

- To analyze usage patterns to enhance user experience

Data Storage and Security:

- Your conversation data is stored securely

- We implement appropriate technical and organizational measures to protect your data

- We do not sell or share your personal information with third parties

- Data is retained only as long as necessary to provide our service

Your Rights:

- You can request deletion of your data by contacting us

- You can stop using our service at any time

- You have the right to access your personal data

Contact Information:

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: integrations@botbridgesolutions.com

Website: https://botbridgesolutions.com

This policy may be updated from time to time. We will notify users of any significant changes.